What type of piano do I have?Click here for information.
How Often Should a Piano be Tuned?
We recommend that a piano be tuned at least twice a year. During the tuning appointments, our technician will conduct a free piano maintenance inspection.
You can request a tuning appointment by calling us at
519-822-2451, or use our online work request form
Why Does My Piano Go Out Of Tune?
Here are some of the factors that can cause a piano to go out of tune:
Playing it -
Although it is designed to maintain its pitch while being played, daily playing, or hard pounding will cause enough strain on the strings that it will pull it out of tune. You may or may not notice it, which is why it's good to have it tuned every 6 months.
Not playing it -
Even a piano that sits untouched for periods of time will go out of tune. The piano is built to hold 18 - 20 tons of pressure when all the strings are pulled up to pitch. Natural forces of gravity alone are enough to pull a piano out of tune.
As the moisture content in the piano changes from season to season due to humidity, the strings are stretched tighter in a humid environment, or allowed to relax in a drier climate. Humidity control devices on your piano can help decrease this change to the tuning, but a piano will still need regular attention (6 months - 1 year) to maintain proper pitch.
Moving a piano -
This is a double whammy for any piano. The moving alone will affect tuning, but also being in a new environment can affect your pianos sound. A store or home from where a piano is purchased can have different temperature or humidity conditions that will affect the tuning. A piano that is just moved should be allowed to "acclimatize" to the new surroundings for a period of time. Once the piano "rests" from these changes, it can be tuned with best results for a longer-lasting tuning.
Just as humid and non-humid environments affect your pianos tuning, so do warmer and cooler conditions. It is best to situate your piano where it won't be affected by direct sunlight, heat from a fireplace, or vents that can blow cold or warm air. In a well built home, putting a piano on an "outside" wall should not be a problem.
Locating the Piano Serial Number
Lift the top lid, and look inside the piano and the number should be on the cast iron plate.
Either push the music shelf back or pull it forward and gently remove it. Look to see if the number is on the cast iron plate, between the tuning pins. If it is not there, prop up the lid and look inside around the edges or on the plate. In some cases, the serial number cannot be found without a technician taking the piano apart.